SU- 120 – Service Contracts

The largest growing area of federal contracting is the service area. Being a service provider to the government can be extremely profitable. Some service contracts can be structured such that they may be extended over several years which may offer unique opportunities for you to grow your business. 

This course will focus on three major areas associated with service contracts:

1. Labor Law Requirements 
The Service Contract Labor Standards Act along with other labor laws and Executive Orders (EO) are    incorporated in all service contracts and set rigid requirements on contractors. If you are not aware of these requirements, the risks of non-compliance could be devastating to your business.  

   What you will learn:

  • The knowledge and information you must possess to effectively manage and comply with labor related laws and EO requirements
  • The three classes of service employees and related government expectations 
  • Wage Determinations and Department of Labor involvement in non-compliance
  • Why you need to have a firm understanding of the Code of Federal Regulations (CFR)

2. Government Surveillance 
The government will perform periodic oversight and surveillance to ensure the work is performed at acceptable quality levels. 

   What you will learn:

  • What is a Quality Assurance Surveillance Plan (QASP) and how is it used by the government
  • The government’s ability to have you submit a QASP as part of your proposal
  • How the government evaluates and rates your performance and what you do if you disagree with a rating

3. Options 
The period of performance on some service contracts can be extended over several years. 

What you will learn:

  • The government’s unilateral right to extend a service contract
  • What is an option and how they work in extending the term of a service contract
  • Terms and conditions (clauses) related to options which must be in your contract
  • Transitioning from one contractor to another (phase-in/out requirements)